Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you access our site (the "Site") or make a purchase.

1. Personal Information Collected

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you visit, the products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as "Device Information."

The following technologies are used to collect this information:

  • Cookies: We use several cookies to improve your experience on our Site. Here is an overview of the cookies we use:

    • _session_id: A unique session identifier used to store information related to your session.

    • _shopify_visit: Stores visit statistics for our Site.

    • _shopify_uniq: Calculates the number of visits from unique customers.

    • cart: A unique identifier linked to your shopping cart, valid for 2 weeks.

    • _secure_session_id: A unique session identifier.

    • storefront_digest: Used to determine if the visitor has access to a password-protected store.

  • Logs: These track activity on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, as well as timestamps.

  • Invisible Tags and Pixels: These are electronic files that record how you navigate the Site.

When you make a purchase or attempt to do so, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

2. Use of Your Personal Information

We primarily use the Order Information to process your purchases, including to complete your payment, arrange for shipping, and send you order confirmations. Additionally, we use this information to:

  • Communicate with you.

  • Assess fraud risks.

  • Provide you with information or advertising about our products or services, based on your preferences.

We use Device Information (including your IP address) to assess fraud risks and optimize the Site's performance by generating analytics on how our customers interact with the Site and measuring the success of our marketing campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties who assist us in using it for the purposes outlined above. For example:

  • Shopify: We use Shopify to host our online store. To learn more about how Shopify uses your Personal Information, please review their Privacy Policy [here].

  • Google Analytics: We use Google Analytics to better understand how users interact with the Site. To learn more about how Google uses your Personal Information, please refer to Google's Privacy Policy [here]. You can opt-out of Google Analytics [here].

We may also share your Personal Information to comply with applicable laws, respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

4. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing messages we believe may interest you. To learn more about targeted advertising, please visit the Network Advertising Initiative page.

You can opt-out of targeted advertising by adjusting your advertising settings on:

  • Facebook: [Facebook Ad Settings]

  • Google: [Google Ad Settings]

  • Bing: [Bing Personalized Ads]

You can also opt-out of some services through the Digital Advertising Alliance opt-out portal [here].

5. Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your Personal Information. To exercise this right, please contact us using the information below.

6. Data Retention

We retain your Order Information in our records unless and until you ask us to delete it.

7. Minors

The Site is not intended for individuals under the age of [INSERT MINIMUM AGE].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have any questions about this Privacy Policy or wish to file a complaint, please contact us by email at help-solowear-assistance@hotmail.com