Frequently asked questions

We deliver all orders to your door. Our delivery times are 5-11 working days

We generally ship all orders by Canada Post,

If you have not received an order confirmation after your purchase, please check your spam, try typing the name of our store in the search bar of your mailbox to find our mail. If you still can't find it, it's very likely that you have registered the wrong e-mail address. If you still can't find it, you've probably registered the wrong e-mail address.

Contact our support team immediately via our contact page.

Les demandes d'annulation de commande se font au plus 2 heures après avoir conclu votre achat. En raison de notre rapidité dans le traitement des commandes, nous ne pouvons pas malheureusement annuler une commande après son traitement